Answers to the most frequently asked questions.
Frequently asked Questions
Some examples of frequently asked questions, to see more, clic here.
I’m looking for a logistics company that can add value to my clothing.Berry Services provides all logistics services ( reception, storage, order picking, etc. ), and in addition ( and this is exactly what differentiates Berry Services from all other logistics companies ), has all the know-how and skills required to recondition or add value to ready-to-wear items ( ironing, alterations, etc. ).
I have taken delivery of a container with mouldy clothes.Berry Services will take care of collecting the container (chartering a carrier). Upon taking delivery of the container, Berry Services will carry out an inventory, find the best solution to recondition the items ( ventilation, washing, etc. ) and repackage the items in new packaging. The clothes are saved and ready for sale.
My foreign supplier has sewn on non-compliant buttons.Berry Services will charter a carrier to collect your goods. Berry Services will change the buttons in its workshops and then redeliver your goods. Thus, in just a few days, your goods are "saved", without the hassle of returning them to the original manufacturer.
According to laboratory tests, the material composition of my items does not match what is written on the composition label.Berry Services will charter a carrier to collect your goods. In its workshops, Berry Services will create and print new composition labels, replace the composition labels and redeliver your merchandise. Thus, in just a few days, your goods are compliant and ready to be sold, without the hassle of returning them to the original manufacturer.
Upon taking delivery of my order, my customer’s quality department has identified defective items.Berry Services will contact your customer and organise the return of your goods. In its workshops, Berry Services will inspect all of the items (in accordance with the specifications and your customer’s needs), carry out any repairs or bring the defective items into compliance and return the order to your customer, without any defective items. As such, you honour your order and your customer is satisfied.